Medical Call Center Scheduling Coordinator – Spokane Valley, WA

Advanced Dermatology and Skin Surgery is seeking a full-time Call Center Scheduling Coordinator to join our growing Dermatology Group in Spokane Valley, WA.

We have an immediate opening for an experienced medical scheduler for a high-volume dermatology clinic. Must have 2 years minimum experience working in a medical or hospital call center. Attention to detail is imperative.

Our ideal candidate is organized, detail-oriented, and possesses excellent customer service and communication skills. This position is the first contact with patients and business relations and therefore requires a high level of customer service.

Two years of experience as a medical appointment scheduler is required.

Responsibilities:

Answering phones and handling a high volume of calls
Scheduling appointments & referrals for 3 locations
Obtain accurate new or established insurance information and verification that insurance is active and if a referral/authorization is needed for the appointment
Knowledge of HIPAA compliance in a medical office

Qualifications:

Two years of patient scheduling experience in a medical practice or hospital setting- required
Ability to work in a fast-paced, highly collaborative environment- required

Must have strong computer and MS Office skills
Familiarity with insurance is preferred
Excellent verbal and written communication skills

Detail-oriented with good organizational, communication, and time management skills
Professional appearance and demeanor
A team-player attitude is essential

Job Type: Full-time

Monday -Thursday 8-5 and Friday 8- 4

Wages: Entry wage is $19.78

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